I am a Healthcare Systems and Service Designer who creates human-centered healthcare platforms that improve how patients, clinicians, and research teams interact with technology. With a background in clinical research operations, I bring deep knowledge of clinical workflows and regulatory environments and now apply UX/UI and service design methods to simplify complex healthcare systems.

Guided by psychology, caregiving, and systems thinking, I focus on improving collaboration and workflows across clinical research and care delivery, with a particular interest in responsibly integrating AI into healthcare platforms.

Methods:
Service design
Systems thinking 
Cross-functional collaboration with clinical and research teams

Areas of Focus:
Clinical trials and research platforms   
Patient experience and digital health ecosystems     
AI-enabled healthcare systems       
Human-centered healthcare system design